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Virtual Assistant
for Startups &
Enterprise Teams
What can Virtuserve General VAs do?
Manage Your Calendar
Manage complex personal and team calendars, and coordinate times for team meetings.
Admin Tasks
Managing organizational duties such as scheduling and maintaining records to ensure smooth business operations.
Basic Research and Report
Gather data from different platforms and produce reports and insights as required.
Social Media Updates
Sharing regular social media updates that highlight your latest news, promotions, and engaging content.
Respond to Your Email
Let your assistant manage emails, conduct follow-ups, forward important and urgent emails.
Track Expenses & Invoices
Creates or sends statements or invoices, track payments, and record company expenses.
Virtuserve Co. is a managed office that specializes in various virtual job solutions.
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Up to 80% Quicker & Cheaper
Compared to traditional hiring solutions. Scale up or down as necessary.
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Free Customer Success Manager
Virtuserve Co. employs rigorous quality control procedures to identify quality issues and proactively solve them for you.
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Dedicated Assistants Only
Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time.
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Ongoing Quality Supervision
Your assistant is backed by our trainers, supervisors, customer success manager, and proprietary quality-management system.
Getting Started is Easy
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Connect & Onboard
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Start Your Journey with Us
Share your details and book a call with our CSR.
Your Account Manager and onboarding team connects with you to confirm start date and/or clarify on details.
We match you with the perfect Assistant together with our dedicated manager- ready to learn and grow with you.
Frequently asked questions:
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Is my Virtual Assistant dedicated?Yes, your Virtual Assistant only works on your tasks during the agreed-upon hours.
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What hours will my assistant work?That's your choice! Virtual Assistants work for clients worldwide - we can handle any timezone.
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Can I access Virtual Assistant worldwide?You can access Virtual Assistant anywhere in the world! Please note that Virtual can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
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What does “unlimited work” mean?You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
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Do you provide 24/7 coverage?Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
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Who are my assistants?Virtual Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
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How long does it take to get replies?Virtuserve guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Virtual Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
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How does customer support work?Virtuserve has excellent Customer Support, available round the clock on all plans. Virtuserve guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Virtuserve Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Virtuserve Support. You also get a dedicated Client Success Manager who can help you with any aspect of the Virtuserve experience. Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.